FAQ

How can I cancel incorrect orders?

In a situation where you have placed a wrong order, please contact us directly. It is possible to cancel orders that have not been activated within 21 days of receipt. A subsequent cancellation is possible only in exceptional cases.

 

Can I pay for Next Day Delivery?

Yes, Next Day Delivery costs £19. For further shipping information visit our Deliveries page.

 

Is there a warranty?

Yes, the warranty period is 24 months after delivery

 

Whom do I contact if I have questions about ordering volume licenses?

For questions about the ordering process, please contact one of our licensing specialists or call the general number of the license Teams 05744 – 944 194 on.